Service comparisons need context
Customers ask about goals, preparation, price ranges, and timing before they are ready to consult.
Eyeleven / Beauty clinics
Make every treatment enquiry easier to act on.
Explain approved services, coordinate consultations, and keep clinical decisions with qualified staff.
01 / Operational challenges
Keep the context. Close the gaps.
Consultation requests arrive after hours
The team still needs service interest and preferred times before booking a useful conversation.
Clinical suitability needs a professional
Automation must stop before assessing contraindications, symptoms, or treatment suitability.
02 / Example functions
The work, clearly divided.
Industry-specific workflow examples. The eleven OmniForce Director templates define department responsibility; your workspace defines which tasks are enabled.
Workflow / 01
Treatment Information
Explains approved service information and clinic policies.
- Service overview
- Preparation guidance
- Policy questions
Workflow / 02
Consultation Coordinator
Collects goals and preferred consultation times without making clinical judgements.
- Intent capture
- Calendar request
- Reminder preparation
Workflow / 03
Clinical Handoff
Routes suitability and aftercare questions to qualified clinic staff.
- Boundary detection
- Context summary
- Staff takeover
Explore the 11 master departments ↗ to see their responsibilities and approval boundaries.
03 / Customer journey
From service interest to a prepared consultation.
An illustrative workflow. No customer operation is running and no action is being sent.
The incoming request
A customer asks about a facial service before an event and wants a consultation.
Step 01 · Customer
Understand
Capture the service of interest, event timing, and administrative questions.
Control point
Do not collect unnecessary medical information.
Step 02 · Information workflow
Explain
Share the clinic's approved overview and consultation process.
Control point
Do not recommend a treatment or assess suitability.
Step 03 · Consultation workflow
Coordinate
Collect preferred times through the reviewed calendar path.
Control point
Only confirm when scheduling permissions support it.
Step 04 · Clinic professional
Handoff
Receive the goal, timing, and open clinical questions.
Control point
A qualified person owns clinical advice and consent.
04 / Capabilities and connections
Context travels with the work.
AI AgentsAI ForcesOmniForcesEyeleveN OS
WhatsApp Business
Handle approved service and consultation enquiries.
Treatment knowledge
Use clinic-approved descriptions, policies, and preparation guidance.
Calendar
Coordinate consultations through reviewed scheduling rules.
Clinic handoff
Move clinical or exceptional questions to qualified staff.
Available actions depend on your plan, connected tools, channel permissions and configured approval rules.
05 / Operational outcomes
A clearer way to operate.
The intended outcomes of a configured workflow, not measured customer results.
Prepared consultations
Staff see the customer's goal, timing, and questions before the conversation.
Consistent service information
Approved descriptions and policies stay aligned across enquiries.
Clear clinical boundaries
Suitability and treatment decisions remain with professionals.
06 / Inside the OS
Supervision stays visible.
Keep workflow state, approved knowledge and human handoff in the same operating environment.
Eyeleven / WorkspaceExample workspace interface · demonstration data
07 / Industry FAQ
Beauty clinics, explained.
Can it recommend a treatment?
No. It can explain approved service information and coordinate a consultation. Suitability and treatment advice remain with qualified staff.
Can it send pre-visit instructions?
It can share clinic-approved guidance after the clinic defines the service, timing, consent, and exception rules.
How does a person take over?
Your team defines the handoff conditions. When one is met, the workflow pauses and passes the conversation with its context intact.
What is needed before launch?
Review service content, scheduling, consent, privacy requirements, clinical boundaries, and staff escalation ownership.
Explore more
Connected work, across industries.
Care & wellnessHealthcare & clinics
Coordinate information and appointment requests while clinical decisions remain with qualified professionals.
Explore the workflow
Care & wellnessFitness studios
Guide class discovery, coordinate trials, and keep membership questions connected to your studio team.
Explore the workflow
CommerceE-commerce
Guide decisions, continue eligible checkouts, and support customers with one supervised AI workforce.
Explore the workflowBeauty clinics · Eyeleven AI Workforce OS
Start with one workflow.
Build from there.
Connect its approved knowledge, define the handoff, and give your first OmniForce a clear role.