New members do not know where to start
Goals, experience, schedule, and format all shape the right introductory option.
Eyeleven / Fitness studios
Move class interest into the right first session.
Guide class discovery, coordinate trials, and keep membership questions connected to your studio team.
01 / Operational challenges
Keep the context. Close the gaps.
Trial coordination creates back-and-forth
Capacity, prerequisites, and preferred times must align before a slot is useful.
Membership questions interrupt coaching
Policies, packages, and class access repeat while coaches focus on members.
02 / Example functions
The work, clearly divided.
Industry-specific workflow examples. The eleven OmniForce Director templates define department responsibility; your workspace defines which tasks are enabled.
Workflow / 01
Class Discovery
Guides prospects through approved formats and prerequisites.
- Goal capture
- Class comparison
- Prerequisite guidance
Workflow / 02
Trial Coordinator
Collects suitable times and checks the studio's trial rules.
- Schedule request
- Capacity check
- Reminder preparation
Workflow / 03
Membership Support
Answers approved package and policy questions, then routes exceptions.
- Plan guidance
- Policy answers
- Staff escalation
Explore the 11 master departments ↗ to see their responsibilities and approval boundaries.
03 / Customer journey
From class question to a useful first visit.
An illustrative workflow. No customer operation is running and no action is being sent.
The incoming request
A beginner asks for an evening strength class and wants to try one session.
Step 01 · Prospect
Discover
Capture goals, experience, preferred format, and available times.
Control point
Do not provide medical or individualized training advice.
Step 02 · Class workflow
Match
Compare the request with approved class descriptions and prerequisites.
Control point
Do not assume capacity or suitability.
Step 03 · Trial workflow
Coordinate
Request a valid trial slot through the studio's scheduling rules.
Control point
Confirm only through the configured schedule.
Step 04 · Studio team
Handoff
Receive goals, experience, and any question requiring a coach.
Control point
Coaches own health, safety, and program decisions.
04 / Capabilities and connections
Context travels with the work.
AI AgentsAI ForcesOmniForcesEyeleveN OS
WhatsApp Business
Handle prospective-member questions.
Class knowledge
Use approved schedules, formats, and membership policies.
Calendar
Coordinate trial requests against reviewed capacity.
Team tasks
Route coaching or membership exceptions to staff.
Available actions depend on your plan, connected tools, channel permissions and configured approval rules.
05 / Operational outcomes
A clearer way to operate.
The intended outcomes of a configured workflow, not measured customer results.
Better-fit first visits
Studios receive goals and experience before the trial begins.
Fewer scheduling loops
Availability and prerequisites enter the same coordination path.
Protected coaching time
Routine membership questions use approved studio information.
06 / Inside the OS
Supervision stays visible.
Keep workflow state, approved knowledge and human handoff in the same operating environment.
Eyeleven / WorkspaceExample workspace interface · demonstration data
07 / Industry FAQ
Fitness studios, explained.
Can it choose a training program?
No. It can explain approved class formats and gather goals. Coaches remain responsible for training and health decisions.
How are class capacities handled?
Capacity must come from a reviewed scheduling source. Without one, the workflow gathers preferences for staff confirmation.
How does a person take over?
Your team defines the handoff conditions. When one is met, the workflow pauses and passes the conversation with its context intact.
What is needed before launch?
Bring the class schedule, prerequisites, trial policy, membership information, calendar access, and staff escalation path.
Explore more
Connected work, across industries.
Care & wellnessHealthcare & clinics
Coordinate information and appointment requests while clinical decisions remain with qualified professionals.
Explore the workflow
Care & wellnessBeauty clinics
Explain approved services, coordinate consultations, and keep clinical decisions with qualified staff.
Explore the workflow
CommerceE-commerce
Guide decisions, continue eligible checkouts, and support customers with one supervised AI workforce.
Explore the workflowFitness studios · Eyeleven AI Workforce OS
Start with one workflow.
Build from there.
Connect its approved knowledge, define the handoff, and give your first OmniForce a clear role.