Enquiries lack decision context
Budget, location, timing, and financing status often emerge only after several exchanges.
Eyeleven / Real estate
Turn property enquiries into informed conversations.
Qualify intent, guide buyers through approved listings, and prepare each viewing handoff for an agent.
01 / Operational challenges
Keep the context. Close the gaps.
Listing questions repeat
Price, layout, amenities, and availability must stay aligned with the agency's current inventory.
Viewing coordination fragments
Preferences, agent calendars, and open property questions can live in separate conversations.
02 / Example functions
The work, clearly divided.
Industry-specific workflow examples. The eleven OmniForce Director templates define department responsibility; your workspace defines which tasks are enabled.
Workflow / 01
Property Qualification
Collects the criteria an agent needs before deciding the next step.
- Budget and timing
- Location needs
- Financing context
Workflow / 02
Listing Guide
Answers from approved property records and flags missing facts.
- Listing match
- Amenity questions
- Availability check
Workflow / 03
Viewing Coordinator
Collects suitable times and routes confirmation to the responsible agent.
- Time preferences
- Calendar request
- Agent handoff
Explore the 11 master departments ↗ to see their responsibilities and approval boundaries.
03 / Customer journey
From portal enquiry to an agent-ready handoff.
An illustrative workflow. No customer operation is running and no action is being sent.
The incoming request
A buyer asks about a two-bedroom property near transit and needs financing.
Step 01 · Buyer
Qualify
Capture budget, location, timing, and relevant financing context.
Control point
Ask operational questions without inferring protected characteristics.
Step 02 · Listing Guide
Match
Compare the request with current approved listing facts.
Control point
Disclose missing information and never invent availability.
Step 03 · Viewing workflow
Coordinate
Collect preferred times and check the configured scheduling path.
Control point
Do not confirm until the responsible system or agent approves.
Step 04 · Agent
Handoff
Receive requirements, open questions, and viewing preferences in one summary.
Control point
Negotiation and commitments remain with the agent.
04 / Capabilities and connections
Context travels with the work.
AI AgentsAI ForcesOmniForcesEyeleveN OS
Lead channels
Bring eligible website and WhatsApp enquiries into one queue.
Listing knowledge
Ground responses in inventory approved by the agency.
Calendar
Coordinate viewing requests against reviewed availability.
CRM and agent routing
Record context and assign the next human step.
Available actions depend on your plan, connected tools, channel permissions and configured approval rules.
05 / Operational outcomes
A clearer way to operate.
The intended outcomes of a configured workflow, not measured customer results.
Agent-ready leads
Requirements and unresolved questions arrive before the first agent call.
Reliable listing answers
Responses stay tied to the inventory source instead of memory.
Cleaner viewing coordination
Preferred times and responsible agents remain connected to the enquiry.
06 / Inside the OS
Supervision stays visible.
Keep workflow state, approved knowledge and human handoff in the same operating environment.
Eyeleven / WorkspaceExample workspace interface · demonstration data
07 / Industry FAQ
Real estate, explained.
How does it use our listings?
The workflow uses the property information your agency approves. The setup review determines how updates arrive and who owns accuracy.
Can it negotiate or promise availability?
No. Negotiation, exceptions, and commitments stay with your agents. Unverified availability must be disclosed and handed off.
How does a person take over?
Your team defines the handoff conditions. When one is met, the workflow pauses and passes the conversation with its context intact.
What is needed before launch?
Bring the listing source, qualification criteria, viewing rules, calendar requirements, and agent routing process.
Explore more
Connected work, across industries.
Property & operationsConstruction
Structure enquiries, coordinate site tasks, and keep safety, scope, and commercial decisions with responsible teams.
Explore the workflow
Property & operationsLogistics
Handle routine status questions, collect exception context, and keep dispatch decisions with your operations team.
Explore the workflow
CommerceE-commerce
Guide decisions, continue eligible checkouts, and support customers with one supervised AI workforce.
Explore the workflowReal estate · Eyeleven AI Workforce OS
Start with one workflow.
Build from there.
Connect its approved knowledge, define the handoff, and give your first OmniForce a clear role.