Data & privacy
Understand the data lifecycle.
Read the processing terms, provider list and account deletion process.
Data processing terms ↗Eyeleven / Trust Center
Trust starts
with clarity.
Security, privacy and service policies for your business. Find the published terms, understand your responsibilities and reach the right team.
Assurance
Published scope. Clear limits.
The security overview describes controls and the certification roadmap. Availability targets and signed service commitments are distinguished there.
Read the security overview ↗Human oversight
Keep responsibility visible.
Review your obligations for access, approved use, customer messaging and consequential actions.
Acceptable use ↗Privacy & data
How information is processed, shared and deleted.
Published policy
Privacy Policy
How Eyeleven handles personal data across its site, OS and connected messaging channels, including sharing and your rights.
September 4, 2026Read documentPublished policy
Data Processing Addendum
Controller–processor terms for Eyeleven data processing, including security, subprocessors, breaches and international transfers.
September 4, 2026Read documentPublished policy
Sub-processor List
Providers that host, secure and operate Eyeleven OS, their roles and data processing locations.
September 4, 2026Read documentPublished policy
Data Deletion Policy
How to request account and data deletion, including verification, timing, retention exceptions and backups.
September 4, 2026Read documentSecurity & responsible use
Security practices, browser technologies and acceptable use.
Published policy
Security Overview
Published security controls for Eyeleven OS, including access, encryption, monitoring, incident handling and human review.
September 4, 2026Read documentPublished policy
Cookie Policy
The cookies and similar technologies we use on our website and in the application, what each category does, and how to control them.
September 4, 2026Read documentPublished policy
Acceptable Use Policy
What you may not do with Eyeleven OS — covering unlawful and harmful activity, messaging and opt-in compliance, AI-specific misuse, and how we enforce this Policy.
September 4, 2026Read documentPublished policy
Eyeleven Account Verification SMS Terms
Optional Eyeleven account verification SMS terms, opt-in consent, message frequency, STOP and HELP, and mobile privacy.
October 20, 2026Read documentTerms & billing
Service agreements, cancellation and refund policies.
Published policy
Terms of Service
Terms for Eyeleven OS covering accounts, subscriptions, permitted use, AI workflow boundaries and liability.
September 4, 2026Read documentPublished policy
Refunds and Cancellation
How subscriptions, trials, cancellation, and refunds work — including the pro-rata remedies we offer when we change the Service or you object to a sub-processor.
September 4, 2026Read documentGet in touch
The right team for your question.
Privacy & data requests
Access, deletion, processing terms and provider questions.
[email protected] ↗Security & vulnerabilities
Report a suspected vulnerability or request security information.
[email protected] ↗Legal & agreements
Service terms, agreements and legal questions.
[email protected] ↗Billing & refunds
Invoices, cancellations and refund requests.
[email protected] ↗Email links open your mail app. No request is submitted on this page.